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AI is a contributor, not the authority
How I use AI and automation without handing over judgment: the AI suggests, a person decides, checks confirm, and a script wins when the answer never changes.
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Most technology problems are organisational problems
Technology projects fail when people treat them as technical problems. Small organisations usually need clear ownership and project management before new tools.
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When your tools start working against you
Tools reach a point where they help and a second point where more of them makes things worse. How to spot the second one in a small organisation.